Website: Care My Website (https://caremywebsite.com/)
Effective Date: 01-08-2026
Last Updated: 05-09-2026
Contact: hello@caremywebsite.com | +91-789-198-1313
These Terms & Conditions explain the basic rules for using Care My Website and purchasing or receiving our website care services. By using our website or engaging us for services, you agree to these Terms together with any service proposal, quotation, order, subscription or written agreement that applies to your work.
Our services may include website maintenance, website security and updates, backups and recovery, performance optimization, monitoring, technical support and emergency support. The exact work included depends on the service or plan you purchase.
We may support platforms such as WordPress, WooCommerce, Shopify, Squarespace and Wix, subject to the scope agreed for your website.
We will normally perform the work described in your selected plan, quotation or written agreement. Work outside that scope may require additional time or charges, and we will try to confirm this with you before starting substantial extra work.
You authorise us to access your website and related systems only as necessary to provide the agreed services. You should not share passwords through insecure channels when a safer access method is available. We may recommend changing credentials when a security concern is identified.
Software updates can improve security and performance but can sometimes cause conflicts with themes, plugins, apps, custom code or third-party services. We use reasonable care when performing updates, but we cannot guarantee that every update will be compatible with every website.
Where backups are included in your plan, we will make backups according to the stated schedule and service scope. Backups are intended to reduce risk, not eliminate it. No backup system can guarantee recovery of every file, database record or setting in every situation.
Recovery work may depend on the availability and integrity of the available backup and the systems used to host the website.
Security monitoring and maintenance can reduce common website risks, but they cannot guarantee that a website will never be hacked, infected, attacked or compromised. We do not promise complete protection against unknown vulnerabilities, third-party failures or attacks outside reasonable control.
Monitoring tools can help identify downtime or technical problems. Monitoring depends on third-party systems, network access and the information available to us. We do not guarantee a specific uptime percentage unless a separate written agreement expressly provides one.
Emergency support is intended for urgent website problems such as a website being down, a serious error or a suspected compromise. Response times depend on the plan purchased, the nature of the issue, third-party availability and the information/access provided by the client. Emergency support does not guarantee immediate resolution.
Fees, billing frequency, taxes where applicable and payment terms will be shown in your order, invoice, subscription or service agreement. Services may be paused or suspended if payment is overdue, subject to applicable law and any agreed notice period.
You may cancel a recurring service according to the cancellation terms shown at checkout or in your service agreement. Either party may end a service relationship where permitted by the agreement or applicable law. Amounts already earned for completed work may remain payable.
Websites often depend on third-party services such as hosting, domains, plugins, themes, apps, payment systems, email providers, security tools and platform providers. We are not responsible for outages, policy changes, price increases, discontinued products or failures caused by third parties.
You retain ownership of your website content and materials that you provide to us, subject to any third-party rights. We retain ownership of our own processes, templates, tools, know-how and materials unless otherwise agreed in writing.
Our services are intended to keep websites maintained, secure and technically healthy. We do not guarantee search-engine rankings, sales, leads, traffic, conversions, revenue or other business results.
To the extent permitted by applicable law, we will not be responsible for indirect, incidental, special or consequential losses arising from use of our services, including loss of profits, revenue, business opportunity or data. Any liability that cannot legally be excluded will be limited as required by applicable law and any written agreement with you.
To the extent permitted by law, you agree to be responsible for claims arising from your website content, products, services, unlawful use of the website, or your breach of these Terms, except to the extent caused by our own unlawful acts or negligence.
These Terms are intended to be governed by the laws of Rajasthan unless applicable law requires otherwise. Any dispute will be handled by the courts or dispute-resolution process applicable under that law and any written agreement with you.
We may update these Terms when our services or legal requirements change. The updated version will be posted on our website.
Questions about these Terms can be sent to hello@caremywebsite.com.
Professional Website Maintenance, Security & Support Services for Businesses Worldwide.