Privacy Policy

Website: Care My Website (https://caremywebsite.com/)

Effective Date: 01-08-2026

Last Updated: 05-09-2026

Contact: hello@caremywebsite.com | +91-789-198-1313

 

1. Who We Are

 (“Care My Website”, “we”, “us”, or “our”) provides website maintenance, security, updates, backups and recovery, performance optimization, monitoring, technical support and emergency website support through caremywebsite.com.

This Privacy Policy explains what information we collect, why we use it, how we protect it, and the choices you have when you use our website or services.

2. Information We May Collect

• Contact details such as your name, email address, phone number and company name when you contact us, request a quote or ask for support.
• Project and service information, including your website address, platform, service requirements, support requests and communications with us.
• Billing information needed to process payments, invoices, refunds and account records. Payment details may be handled directly by a third-party payment provider.
• Technical information such as IP address, browser type, device information, operating system, referring pages and basic website activity.
• Information you provide when you submit forms, send emails, request technical help, or communicate with our team.
• Information connected with a client website when we are hired to maintain or support it, such as administrator access, hosting information, logs, backups, files or database information. We only access this information as needed to provide the agreed service.

3. How We Use Information

• To respond to enquiries and provide quotes.
• To provide, maintain and improve our services.
• To perform website updates, maintenance, security checks, backups, recovery and troubleshooting.
• To communicate with you about your account, service work, invoices, support requests and important service notices.
• To process payments and maintain business records.
• To monitor service performance, security and website health.
• To prevent fraud, misuse, unauthorised access and security incidents.
• To comply with applicable legal and regulatory requirements.

4. Client Website Data and Access

When you hire us to maintain your website, you may provide access to hosting, WordPress, WooCommerce, Shopify, Squarespace, Wix, databases, analytics tools, domain services or other systems. We use this access only for the work you have authorised.

You remain responsible for making sure you have the right to give us access to the website, files, customer data and other systems. Where your website contains personal information belonging to your customers, you are responsible for providing any notices and obtaining any permissions required by applicable law.

5. Payments

Payments may be processed through third-party payment providers. We generally do not need to store your full payment card details. The payment provider may collect and process payment information under its own privacy policy and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, preferences, analytics, security and, where applicable, marketing. Please see our separate Cookies Policy for more information.

7. Sharing Information

We do not sell your personal information. We may share information with trusted service providers when reasonably necessary to operate our business or deliver services, such as hosting providers, payment processors, email services, security tools, analytics providers and technical suppliers.

We may also disclose information when required by law, to protect our rights, to investigate fraud or security issues, or as part of a business transfer such as a merger or sale.

8. How Long We Keep Information

We keep information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining records, resolving disputes, meeting contractual obligations and complying with legal requirements.

9. Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. However, no online service or method of transmission can be guaranteed to be completely secure.

10. Your Choices and Rights

Depending on where you live and which laws apply, you may have rights to access, correct, delete or restrict certain uses of your personal information, or withdraw consent where processing is based on consent. You can contact us using the details below to ask about your options.

11. International Use

We may use service providers located in countries other than your own. Where information is transferred across borders, we will take steps required by applicable law and appropriate to the nature of the information and service.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing them with personal information.

13. Children

Our website and services are intended for businesses and general audiences and are not directed at children. We do not knowingly request personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

15. Contact Us

For privacy questions or requests, contact: hello@caremywebsite.com.